Privacy Policy

This Privacy Policy applies to the LyraAlpha AI website, dashboard, and LYRA features used on free and paid plans.

By using the platform, you acknowledge the data practices described below.

We collect account details such as name, email address, authentication identifiers, and profile preferences.

We also collect product usage events, plan information, and security telemetry needed to operate, protect, and improve the service.

Portfolio and watchlist data are processed only to deliver analytics requested by you.

We do not intentionally collect biometric identifiers, government identity numbers, or sensitive personal data unless specifically required and legally permitted.

We do not request exchange passwords, banking credentials, or cryptocurrency private keys inside the product.

We do not collect wallet addresses, transaction hashes, or blockchain identifiers unless voluntarily provided by the user.

We use personal data to authenticate users, provide analytics, enforce plan controls, prevent abuse, and communicate important service updates.

We do not sell personal data.

We do not use your personal portfolio data to train foundation AI models without explicit consent.

We may screen user information against sanctions lists and watchlists to comply with applicable laws and regulations.

This screening is conducted for the purpose of preventing use of the platform by sanctioned individuals, entities, or jurisdictions.

We reserve the right to restrict or terminate access if screening results indicate sanctions status.

LYRA may use deterministic analytics outputs and licensed market context to generate explanations.

Prompt and response logs may be retained for reliability, abuse monitoring, and quality audits.

AI outputs can contain inaccuracies and should be independently verified.

We share data only with trusted processors that help deliver authentication, billing, hosting, monitoring, and core platform infrastructure.

All processors are contractually required to process data only for approved purposes.

We do not share user data with cryptocurrency exchanges, wallet providers, or blockchain analytics services.

We apply encryption in transit, access controls, and operational safeguards appropriate to the nature of the data.

Data is retained only as long as needed to provide the service, comply with legal obligations, and resolve legitimate disputes.

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data.

You may withdraw consent for optional processing at any time.

Requests can be submitted at support@fusionwaveai.com.

We use cookies and similar technologies for session continuity, product performance, and security diagnostics.

Where required by law, consent controls are provided.

The platform is not intended for users under 18 years of age.

If you believe a minor has provided personal data, contact us for removal.

Your data may be processed and stored in India and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

We do not transfer data to jurisdictions subject to comprehensive sanctions without appropriate legal authorization.

We may revise this policy periodically.

Material updates will be communicated through the platform or associated communication channels.

For privacy and grievance requests, email support@fusionwaveai.com.

This policy is governed by applicable laws of India, including the Digital Personal Data Protection Act, 2023.